It’s the letter or email every professional driver dreads. An official communication from the local council’s licensing department, raising an issue that could affect your taxi or private hire licence. In that moment, a wave of uncertainty and fear can set in. What happens next? Who do I speak to? What are my rights? The path forward can seem like a confusing and intimidating maze...

For a professional driver, your most valuable asset isn't the vehicle you drive or the knowledge of the local streets; it's your reputation. In the highly regulated world of taxi and private hire, this concept is formalised into a single, powerful legal standard: the "fit and proper person" test. This is the cornerstone of all licensing decisions, and a council's belief that you no longer meet...

You're a professional driver. You get a letter. It's from the local council, and it's not good. They're "reviewing your licence" following a customer complaint. Or maybe you've hit 6 points on your DVLA licence, and they're calling you in. Your first instinct is to panic. Your second is to think, "I need a lawyer." So you call the solicitor who handled your house purchase, or the one who helped...